Privacy Policy

PRIVACY POLICY – we don’t pass on your details!

Firstly and most importantly we state and follow the following statement without exception –

“We do not store credit card details nor do we share financial details with any 3rd parties”

We want you to have the piece of mind that when you give us your personal information it goes no further! When you place an order with Zoe Alexander UK we ask you to provide us with certain personal information such as name, address and email to enable us to fulfill your order and communicate efficiently with you.

We are registered with the Data Protection Act and store your data in accordance with this act. In other words, we don’t pass on or sell on your information!

When you register with us, we inform you that we will use your details to send you information and other promotional offers via email or post but we will not allow our mailing list to be made available to other companies. You can choose not to be contacted by any of these marketing methods when you register and may change or update your preferences via your account details page at any time or by contacting our customer service department at the address below.

Should you wish to unsubscribe from our promotional information you can do so by contacting us at the email address given below. In order to maintain our high standards of customer service any calls made to our Customer Service Department may be recorded for training and monitoring purposes.

We repeat, we will not sell, use or otherwise disclose, any information we hold about you to any third parties unless you have provided us with your consent to do so. However, if we are requested to provide your details to the police or any other regulatory authority we are entitled to do so.

You have the right to ask for a copy of your personal information held by us. If you would like to see this or have any questions about this privacy policy, or the use of your personal information please email or write to us at

Customer Service Manager
Zoe Alexander UK Ltd
9A The Ness
Canterbury,
Kent. CT1 3NL.
United Kingdom

or email us at

info@zoealexanderuk.com

 

Customer Service Manager Zoe Alexander UK

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