Delivery And Shipping

SHIPPING (UK, EUROPE & WORLDWIDE)

For those of you who live in the UK we offer Royal Mail 1st Class Delivery to all UK addresses as a standard service which includes a signed for service. For worldwide customers see our International Deliveries by DHL section below.
Have any further questions regarding delivery? Please email us at

info@zoealexanderuk.com or call +44 (0)1227 455495 before ordering.

 

DELIVERY – the important stuff to know!

We want your autograph! Please note that all of our items will require a signature on delivery for all destinations in the UK, Europe and worldwide. For an idea of costs to overseas destinations please have a look at the table below to see charges and estimated times for arrival from day of order despatch. * For more than 8 items please contact us directly to obtain shipping costs.

 

Most items will be dispatched within 24-48 hours, with delivery between one and two working days for orders to mainland UK using Royal Mail 1st Class Signed For Service. Please ensure you have made suitable arrangements to accept your package in the event of your absence to avoid unnecessary delays.
If an item is “unavailable” we will advise you of the date when the design can be available before you place your order. If there is a further delay we will notify you by email or telephone. Your order will be dispatched and the out of stock items will follow.

 

INTERNATIONAL DELIVERIES BY DHL

Orders to international destinations will be charged at shipping cost. Our Website will calculate the shipping automatically but it may be subject to a surcharge at cost. Local import duties may occasionally be charged at port of entry and local import taxes may be payable on receipt.
Still a little puzzled? Don’t worry, pop any questions regarding international orders or delivery via email to our Customer Service Team at
or call
01227 455495 or +44 1227 455495 from outside the UK. When contacting us, please give us as much information as possible about the items you wish to order and the country of delivery. This will enable us to provide you with a better response and more accurate information about delivery costs.

 

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