Delivery And Shipping

DELIVERY AND SHIPPING (UK, EUROPE & WORLDWIDE)

Our delivery and shipping service encompasses the following. Those of you who live in the UK, we offer DHL Direct Delivery to all UK addresses as a standard service which includes a signed for service.
(UK Post-Brexit Import Tax VAT now applicable to all UK Customers payable to DHL) 
For European and International customers see our International Deliveries by DHL section below.
Have any further questions regarding delivery? Please email us at

info@zoealexanderuk.com or call WHATSAPP +44 7849 502790 before ordering.

YOUR DELIVERY – the important stuff to know!

We want your autograph! Please note that all of our items will require a signature on delivery for all destinations in the UK, Europe and worldwide. For an idea of costs to overseas destinations please have a look at the tables below to see charges. DHL Express estimated times for arrival from day of dispatch are 2-8 working days worldwide.  Now that we are based in the European Union, we are unable to offer Royal Mail as a delivery shipping option. We can offer Euro-Post with Royal Mail delivery but it can take between 1-4 weeks for UK customers to receive orders at their delivery address.
zoe alexander tennis dhl shipping costs
 
Most items will be dispatched within 72 hours, with delivery between two and eight working days for orders to UK, European and Worldwide Destinations using DHL Direct Signed For Service. Please ensure you have made suitable arrangements to accept your package in the event of your absence to avoid unnecessary delays.
If an item is “unavailable” we will advise you of the date when the design can be available before you place your order. If there is a further delay we will notify you by email or telephone. Your order will be dispatched and the out of stock items will be refunded.

 

INTERNATIONAL DELIVERIES BY DHL

Orders to all destinations will be charged at shipping cost. Our Website will calculate the shipping automatically but it may be subject to a surcharge payable by the recipient if outside the European Union. Local import duties following BREXIT are likely to be charged at port of entry and local import taxes are likely be payable on receipt.
Still a little puzzled? Don’t worry, pop any questions regarding orders or delivery via email to our Customer Service Team at
 
 
or call
 
WHATSAPP OR TELEGRAM 07849 502790 (UK) OR +44 7849 502790. When contacting us, please give us as much information as possible about the items you wish to order and the country of delivery. This will enable us to provide you with a better response and more accurate information about delivery costs.