Delivery & Shipping

Free Delivery in the UK

SHIPPING (UK, EUROPE & WORLDWIDE)

For those of you who live in the UK we offer free P&P to all UK addresses as a standard service which includes a signed for service. For worldwide customers see our International Deliveries section below. The good news is that the Scottish Highlands and Islands together with some other Scottish postcodes, Northern Ireland, Isle of Man and the Channel Islands are included in our free UK P&P.

Have any further questions regarding delivery? Please email us at info@zoealexanderuk.com or call +44 (0)1227 455495 before ordering.

 

DELIVERY - the important stuff to know!

We want your autograph! Please note that all of our items will require a signature on delivery for all destinations in the UK, Europe and worldwide. For an idea of costs to overseas destinations please have a look at the table below to see charges and estimated times for arrival from day of order despatch. Our clothing items from the maternity collections are all made to measure and can take up to a maximum of 10 working days to manufacture prior to despatch. We will always try to get them fast-tracked through production for you if we can.

 Worldwide Shipping Costs and Leadtimes

 

When items are in stock your order will be dispatched within 24 hours, making delivery between one and two working days for orders to mainland UK using our free 1st class delivery signed for service. Please ensure you have made suitable arrangements to accept your package in the event of your absence to avoid unnecessary delays. If an item is "out of stock" we will advise you of the date when more stock is due before you place your order. If there is a further delay we will notify you by email or post. Your order will be dispatched and the out of stock items will follow. 

 

INTERNATIONAL DELIVERIES & DIRECT CURRENCY CONVERSION DCC

Please note you will be offered at final checkout the option to pay in one of the following alternative currencies to £GBP through our DIRECT CURRENCY CONVERSION DCC so that you know at the moment of payment exactly what you have spent in your chosen currency.

Currencies offered are: EUR, CHF, USD, NZD, AUD, CAD, SEK, NOK, DKK, JPY, HKD, SGD, ZAR

Orders to international destinations will be charged at shipping cost. Our Website will calculate the shipping automatically but it may be subject to a surcharge at cost. Local import duties may be charged at port of entry and local import taxes may be payable on receipt. 


Still a little puzzled? Don't worry, pop any questions regarding international orders or delivery via email to our Customer Service Team at

info@zoealexanderuk.com

or call

01227 455495 or +44 1227 455495 from outside the UK. When contacting us, please give us as much information as possible about the items you wish to order and the country of delivery. This will enable us to provide you with a better response and more accurate information about delivery costs.

 

 


The Zoe Alexander UK Customer Service Team